Frequently Asked Questions (FAQ's)
Q: Which states in Australia can access the Wine Drive services?
A: We are currently available in South Australia, Queensland, Victoria and New South Wales. There may be a cost for delivery depending on your location. Wine Drive will discuss this with the organiser during fundraiser setup.
Q: What brands does Wine Drive stock?
A: The Lane, Hentley Farm, Bird in Hand, Wicks, Pikes, Robert Oatley, The Hidden Sea, Beresford, Gemtree, Vale Brewing, 23rd St. Distillery, Six Twelve Brewing, El Toro Tequila
Q: How much does it cost to host a wine drive fundraiser?
A: There is no upfront cost to the organisation. Individual members order wine using their credit card details. There may be a small cost to the organisation for setting up a short-term liquor license. Wine Drive will discuss this with the organiser during fundraiser setup.
Q: How much is raised per bottle?
A: Dependent on current pricing, approximately, $2.50 per bottle is raised (inc GST) for the organisation. $2.50 per six pack of beer sold is raised and $2.50 per bottle of spirits sold is raised. We will let you know your profit per bottle once you have submitted the fundraising form.
Q: How is the money paid to the organisation?
A: The organisation will receive notification from Wine Drive that the electronic bank transfer has occurred within 3 business days of delivery. Wine Drive cannot guarantee how long it takes to reach your bank account due to different financial institutions having different time frames.
Q: Does the organiser have to process credit card details or handle cash?
A: Wine Drive will process all orders and payments through a secure online ecommerce website.
Q: Can customers purchase wine with cash?
A: Customers purchase the wine through the secure online ecommerce website using their credit/debit card. If you prefer a different method we can discuss during fundraiser set up.
Q: Is there a cost for delivery?
A: There is no cost for delivery within the Adelaide or Brisbane metropolitan area. We can also deliver to a freight business within Adelaide or Brisbane for delivery to regional areas. There may be a small cost for country areas.
Q: How long does the fundraiser run for?
A: We recommend running the selling period for 3 or 4 weeks. But you can choose your preferred length.
Q: When will the wine be delivered?
A: The wine will be delivered within a week from the end of the selling period.
Q: How is the wine distributed at the end of the selling period?
A: The total wine order will be delivered to the agreed location approximately 1 week from closure of the link. Wine Drive will split the total wine order into the individual orders and label with customer names for pick up.
Q: When is the credit card transaction processed?
A: The purchase is processed immediately once the customer submits payment online
Q: Will each individual customer receive a receipt of purchase?
A: Each customer will receive an automatically generated tax receipt to their email on payment. There is no need for the fundraising committee to deal with any receipts.
Q: Is there a minimum purchase?
A: Customers can order a minimum of 6 bottles of each wine.
Got more questions? Email us info@winedrive.com.au
